Privacy Policy

Privacy Policy – BJ Sandiford Coaching (bjsandiford.com)
Last updated: 16 February 2026

1. Who we are
This Privacy Policy explains how BJ Sandiford Coaching (“we”, “us”, “our”) collects and uses personal data when you use bjsandiford.com (the “Website”).
Data Controller: BJ Sandiford Coaching
Email: info@bjsandiford.com

2. Personal data we collect
We may collect:

• Name, email address, phone number (if provided)
• Information you submit via forms, email, bookings or enquiries
• Details you choose to share relevant to coaching (e.g., goals, challenges)
• Usage data such as pages visited, device information, and IP address
• Cookie data (see Cookies section)

3. How we use your data and lawful bases
We use your data to:

• Respond to enquiries and provide information (Legitimate Interests / Contract)
• Deliver services or resources you request (Contract)
• Manage bookings and payments (Contract / Legal Obligation)
• Send marketing emails where you opt in (Consent)
• Improve the Website and understand usage (Legitimate Interests and/or Consent)
• Meet legal and compliance obligations (Legal Obligation / Legitimate Interests)

You can unsubscribe from marketing at any time using the link in emails.

4. Cookies and analytics
We use cookies and similar technologies for site functionality, preferences, and analytics. You can control cookies through your browser settings and any cookie banner controls available on the Website. Disabling cookies may affect how the site works.

5. Sharing your data
We do not sell your personal data. We may share data with trusted service providers who help run our website and business (e.g., website hosting, email marketing, analytics, payments, scheduling). They only process data under our instructions where required. We may also share data where the law requires it.

6. International transfers
Some providers may process data outside the UK. Where this happens, we use appropriate safeguards required by UK GDPR (such as approved contractual clauses or similar measures).

7. Data retention
We keep data only as long as needed:

• Enquiry data: up to 12–18 months after last contact
• Client records: up to [6 years] where necessary for legal/accounting reasons
• Marketing lists: until you unsubscribe or ask us to delete your details

8. Your rights
You have rights including access, correction, deletion (in some cases), restriction, portability (in some cases), objection, and the right to withdraw consent at any time. To exercise your rights, email info@bjsandiford.com.

9. Complaints
If you have concerns, contact us first. You can also complain to the Information Commissioner’s Office (ICO).

10. Security
We take reasonable measures to protect your data. No online system is completely secure, so please take care with what you share online.

11. Children
This Website is not intended for children under 16 and we do not knowingly collect data from children.

12. Links to other websites
We may link to third-party sites. We are not responsible for their privacy practices.

13. Changes to this policy
We may update this policy from time to time. The “Last updated” date will reflect the current version.

TERMS OF USE

Website Terms of Use – BJ Sandiford Coaching (bjsandiford.com)
Last updated: 16 February 2026

1. About these Terms
These Terms govern your use of bjsandiford.com (the “Website”). By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
Contact: info@bjsandiford.com

 

2. Information only – no professional advice
Content on this Website is for general information and education (coaching, careers, mindset and personal development). It is not medical, mental health, legal or financial advice and does not guarantee outcomes. You are responsible for your decisions and actions.

3. Coaching disclaimer
Coaching is a collaborative process and results vary. Coaching does not replace therapy, counselling, medical treatment, legal advice or financial advice.

4. Intellectual property
All Website content (text, graphics, downloads, templates, videos, branding and logos) is owned by or licensed to us unless stated otherwise. You may view and download free resources for personal use only. You must not copy, reproduce, republish, sell or distribute content without our written permission.

5. Acceptable use
You must not:

• Use the Website unlawfully or in a way that harms others
• Attempt to gain unauthorised access to systems
• Introduce malware or harmful code
• Scrape or harvest data without permission
• Post or transmit infringing, abusive, or defamatory content
      We may restrict access if these Terms are breached.

6. Purchases, bookings and payments (if applicable)
If you buy a product or service through the Website or linked tools, additional terms may apply at checkout or in your client agreement and will form part of your contract with us. Prices are shown in GBP unless stated otherwise and may change.

7. Digital products and refunds (if applicable)
Unless stated otherwise at purchase, digital products are non-refundable once access is provided, except where required by law. If you have access issues, email info@bjsandiford.com.

8. Workshops and sessions (if applicable)
Cancellation/rescheduling terms will be provided at booking or in your confirmation and/or coaching agreement. If none are provided, contact us promptly and we will apply a fair and reasonable approach.

9. Third-party links
We may link to third-party sites or tools. We are not responsible for them or their policies.

10. Availability
We do not guarantee uninterrupted access to the Website. We may change or remove parts of the Website without notice.

11. Limitation of liability
To the maximum extent permitted by law, we are not liable for losses arising from your use of the Website, including indirect or consequential loss. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or anything that cannot be excluded by law.

12. Privacy
Our Privacy Policy explains how we handle personal data. By using the Website, you acknowledge it.

13. Governing law
These Terms are governed by the laws of England and Wales. Disputes will be handled by the courts of England and Wales unless consumer law requires otherwise.

14. Contact
Email: info@bjsandiford.com